Website terms of use
Please read these terms carefully before using this site.
This website (“Site”) is owned and operated by Principality Building Society (“we”, “us”, “our”).
We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under reference number 155998.
Registered office: Principality House, The Friary, Cardiff, CF10 3FA.
By using this Site, you agree to these Website Terms of Use (“Terms”). If you do not agree, please do not use the Site. These Terms were last updated on 6 August 2026.
Please also read our Privacy Notice and Cookie Policy.
Using the Site
- The Site and the products and services described on it are intended for UK residents only. Please refer to the specific product terms.
- Access to certain areas of the Site may require login credentials. Unauthorised access is prohibited.
- Products, services and information on the Site may be changed, withdrawn or updated at any time without notice.
- We recommend that you save or print a copy of these terms for future reference.
Changes to these Terms and the Site
- We may update these Terms from time to time. By continuing to use the Site after changes are published, you accept the revised terms.
- We may change, update, suspend, withdraw or restrict access to all or part of the Site at any time.
Availability and Accessibility
- We make reasonable efforts to keep the Site available and accessible across a range of devices and browsers.
- However, we do not guarantee that the Site will always be available, uninterrupted, secure or compatible with your device, software or browser.
Keeping Your Account Secure
- You are responsible for keeping your login details confidential and must not share them with anyone else.
- We may disable login credentials where we reasonably believe these Terms have been breached.
- If you know or suspect that someone else has access to your login details, you must contact us immediately.
- We take reasonable technical and organisational measures to protect information submitted through the Site.
Intellectual Property Rights
- All content on the Site and any material we send to you, including text, data, graphics, logos, software, underlying source code and other materials, is owned by or licensed to us and is protected by intellectual property laws.
- You may view, download and print content for your personal, non-commercial use only provided that you do not modify the content and you keep any copyright or other proprietary notices intact.
- You must not copy, reproduce, distribute, modify or otherwise use Site content for commercial purposes without our written consent.
- Our trademarks may not be used without our prior written permission.
- If you breach these provisions, we may withdraw your access to use the Site and take legal action.
Liability
- The content on this Site is provided for general information only and does not constitute financial, legal or other professional advice.
- Although we take reasonable care to ensure information is accurate and up to date, we do not guarantee that it is complete, accurate or current. We cannot guarantee the same for any content provided by third parties.
- We are not responsible for any loss or damage arising from your use of, or inability to use, the Site, except where liability cannot be excluded by law.
- Nothing in these terms excludes or limits liability where it would be unlawful to do so.
- You are responsible for ensuring that information on the Site meets your requirements.
- Email communications may not be secure, and information sent by email is at your own risk.
- We do not guarantee that the Site will be free from viruses or other harmful material. You should use appropriate security software.
Third-Party Websites
- Links to third-party websites are provided for convenience only.
- We do not control, endorse or accept responsibility for the content, products or services available on third-party websites.
Linking to Our Site
- You must not link to our Site without our prior written permission.
- We reserve the right to withdraw any permission granted at any time.
- We are not responsible for the content or activities of websites that link to our Site.
Misuse of the Site
- You must not:
- introduce viruses, malware or other harmful material;
- attempt to gain unauthorised access to the Site or related systems;
- interfere with the operation or security of the Site;
- carry out denial-of-service or similar attacks.
- We may report suspected criminal activity to law enforcement authorities and cooperate with any investigation.
Suspension and Termination
- We may suspend or terminate your access to the Site where we reasonably believe you have breached these Terms or used the Site improperly, fraudulently or unlawfully.
Costs and Indemnity
- You may be responsible for any reasonable losses, costs or damages we incur as a result of your unlawful or improper use of the Site.
General
- If any provision of these Terms is found to be invalid or unenforceable, the remainder will continue in effect.
- We may transfer our rights and obligations under these Terms to another organisation.
- Neither party will be responsible for delays or failures caused by events beyond their reasonable control.
Governing Law
- These Terms are governed by the laws of England and Wales.
- The courts of England and Wales will have exclusive jurisdiction over any dispute relating to these Terms.
- Separate terms may apply to specific products and services. Where applicable, those terms will take precedence.