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Accessibility

We’re committed to ensuring our services are suitable for everyone.

Accessibility on our website


We're committed to creating a welcoming and inclusive online experience. We believe everyone should have an equally positive experience when trying to easily access the information they need on our website.


We follow the Web Content Accessibility Guidelines (WCAG) 2.1 to make our website inclusive for all, regardless of ability.

What we do:

  • Use clear, simple language

    We write our content so that it’s easy to understand, even when read aloud by screen readers.

  • Organise our pages

    Headings and clear structure make it easy to navigate with, or without a screen reader.

  • Ensure readability

    Strong colour combinations and left-aligned text to make it easy to read.

  • Offer alternative descriptions

    Captions, transcripts, and alternative text are available to help explain videos and images.

  • Provide keyboard navigation

    Everything on the site can be used with just a keyboard, no mouse needed.

  • Write accessible code

    Our website is built clearly for assistive technologies to understand.