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ISA transfer

Transferring your ISA

You can transfer money between Principality ISAs or from one ISA provider to another, without losing the tax-free status.  

When transferring money from one ISA to another, you must transfer the full amount of what you've paid into an ISA this tax year. But you can transfer all, or part of what you've paid in, in previous years.

If you’re transferring from a Principality ISA to another Principality ISA, the amount in the ISA must be transferred in full.

Withdrawing money from an ISA to either a savings account, current account or as cash will mean you lose the tax-free status on the money. 

How to transfer your ISA

Please check the terms of your ISA before you request a transfer. These can be found on your original documentation.

When transferring money from one ISA to another, you must transfer the full amount that you have paid in for the current tax year. You will be able to transfer part or all of the balance from previous tax years.

You can follow the instructions below or visit your local branch to complete an ISA transfer application.   

I want to transfer my ISA from another provider to Principality 
To transfer money from another provider to us, you need to complete an ISA transfer form. 

I want to transfer my ISA from one Principality account to another
Transfers from one Principality cash ISA to another must be transferred in full. To transfer your existing Principality cash ISA to another Principality cash ISA, complete an internal ISA transfer form. 


I want to transfer my stocks and shares ISA to a Principality cash ISA 
To transfer your stocks and shares ISA from another provider to a Principality cash ISA, you need to complete a stocks and shares ISA to Principality cash ISA transfer form. 

Making a transfer application 
You can either visit your local branch or post your completed form to: 

FAO Savings team 

Principality Building Society 

Principality Buildings
PO Box 89 

Queen Street 

Cardiff
CF10 1UA


We are unable to contact you to inform you that we received your transfer form. However, we will write to you as soon as the transfer is complete.  

How long will my ISA transfer take? 
Once we receive and process your ISA transfer request, we will aim to complete the transfer in: 

  • 15 business days for a cash ISA 
  • 26 business days for a stocks and shares ISA 

    If your transfer is not completed within 15 business days, please contact us by: 
  • calling 0330 333 4000
  • sending us a secure message via Your Account, if you're registered.
  • visiting or calling your local branch

    These timescales are subject to notice not being required on the ISA being transferred to us. If notice is required, you can tell us on the ISA transfer form. ISA funds must be available to be transferred within 5 business days of your request.
     
    What is a roll number? 
    A roll number is a unique number assigned to each account. It’s also known as your account number. 

    Where is the account number? 
    You can find your account number:
  • on the top of your ISA statement
  • in the front of your passbook
  • by logging into Your Account and the account number will be on the home screen 

How to start my transfer 
You can transfer your Principality ISA to a new provider. Please contact your new provider and ask to use their ISA transfer service. 
Do not withdraw your money, as you will lose the tax-free status. 

What happens next 
Once we have received the ISA transfer request from the new provider, we will send your money to them within 15 business days. 

The amount of time it takes for your ISA to be transferred will depend on:

  • if your account requires notice
  • whether you lose interest earned on your account 

    If either of these applies to your ISA, you can say on the transfer form you are happy to accept the loss of interest. 

    For updates on your ISA transfer, please contact your new provider. 

I want to move money from my ISA to a current account 
You can take money out of your account by:

If you would like to make a faster payment, you can do this by telephoning: 0330 333 4000.

You will lose the tax-free status on your money when you move it to a current account. 


I want to pay into my existing Principality ISA 

If you want to pay into your existing Principality cash ISA, and you have not paid money into another Principality cash ISA in the current tax year, you can do so by:

  • cash
  • cheque
  • online transfer  

If you did not pay into your Principality ISA in the previous tax year, you will need to complete a cash ISA break in subscription form.